101 Edgewater Drive Suite 210
Wakefield, MA 01880
United States of America


Over 1,500 organizations, including 42 of the top 50 global brands, rely on us to deliver locally relevant customer experiences throughout the customer journey. We can do the same for you.

Our vision: Global Customer Experience Management
Managing customer experience is not just a one-off initiative. It s about using customer insights to create meaningful experiences, regardless of how or where customers engage with you. It s multilingual and multichannel. It s for the entire customer journey. And it s critical to your success. We have flexible solutions, strategy and experience to help you coordinate your customer experience efforts on a global scale.

Our Mission:
We enable global businesses to engage with their customers - in the language, the media and at the moment they choose.
We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX), including:

Analysis & Intelligence
Content Creation & Management
Language Management
Campaign Management
Multi-Channel Engagement
Customer Experience Optimization

Company Profile:
Publicly traded company with $400m annual revenues
Over 2,700 employees in 70 offices across 38 countries
Innovative technology and services for enriching global customer experiences
Award-winning and profitable company, with long-term financial stability
80%+ of the global translation supply chain use SDL software
1500+ enterprise customers; 185,000 desktop software licenses worldwide
A partner network of 400 and growing

Please check us out on YouTube.